Frequently asked questions
The questions that come up most often about this site and about choosing an operator, grouped so you can find the relevant answer without reading the whole thing.
About this site
Is TryCasino a casino?
No. The site publishes reviews and guides. It does not take bets, hold balances or operate games, and no page lets you deposit money.
Do you take money from the casinos you review?
No. There are no operator signup links and no affiliate compensation. The affiliate redirect routes the old site used have been retired. The site carries advertising, which is separate and labelled — see the advertising disclosure.
Why no star ratings?
A rating compresses licensing, market, banking, game depth, bonus terms and support into one number, and the right weighting depends entirely on what you value. The comparison table on the reviews page shows the underlying facts instead.
Why do some pages describe old figures?
Because the archive they were rebuilt from is old. Where a figure could have moved — bonuses, banking, ownership — the page says so rather than presenting it as current. See the editorial policy.
Choosing an operator
What is the single most important thing to check?
The licence, and specifically which regulator issued it. It determines whether you have anywhere to escalate a dispute. Details on the reviews page.
Are large bonuses good value?
Sometimes, but the headline number is the least informative part. Work through the wagering requirement, expiry, game weighting and maximum bet — the guide on reading a bonus shows how.
Why is crypto recommended for some brands?
At offshore operators serving the US, card deposits are frequently declined and crypto withdrawals clear much faster than cheque or bank transfer. The trade-off is price volatility between deposit and cash-out.
Is it legal for me to play?
That depends entirely on where you live. Online gambling is regulated at state level in the US and varies widely elsewhere. The disclaimer page explains the position, and the Vietnam page covers one market in detail.
Practical questions
How long do withdrawals take?
E-wallets are usually quickest, often within a day or two of approval. Cards and bank transfers take several working days. The first withdrawal is always slower because identity checks must clear first.
Why was I asked for ID?
Because licensed operators are required to verify identity before paying out. It is a regulatory obligation, not a delaying tactic — though operators vary in how quickly they process it.
Something on a page is wrong. What now?
Use the contact form. Corrections are logged and the page updated, with the change noted on the page itself.
Play within your limits. Set deposit and time limits before you start, take regular breaks, and never chase losses. In the US, free confidential help is available from the National Problem Gambling Helpline on 1-800-522-4700.